{"id":10360,"date":"2022-11-07T17:24:14","date_gmt":"2022-11-07T11:54:14","guid":{"rendered":"https:\/\/jagsom.edu.in\/isdsi2022\/?p=10360"},"modified":"2022-11-21T16:07:58","modified_gmt":"2022-11-21T10:37:58","slug":"prof-a-parasuraman","status":"publish","type":"post","link":"https:\/\/jagsom.edu.in\/isdsi2022\/prof-a-parasuraman\/","title":{"rendered":"Prof. A. Parasuraman"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10360\" class=\"elementor elementor-10360\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ece7db6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ece7db6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a172af\" data-id=\"3a172af\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aa52a2f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aa52a2f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1b0c351\" data-id=\"1b0c351\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-087b957 elementor-widget elementor-widget-heading\" data-id=\"087b957\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Panel on Being a global scholar<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67ce279 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67ce279\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7993f3e\" data-id=\"7993f3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28cec30 elementor-widget elementor-widget-image\" data-id=\"28cec30\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"285\" height=\"358\" src=\"https:\/\/jagsom.edu.in\/isdsi2022\/wp-content\/uploads\/2022\/09\/a-parasuraman.jpg\" class=\"attachment-large size-large wp-image-6971\" alt=\"\" srcset=\"https:\/\/jagsom.edu.in\/isdsi2022\/wp-content\/uploads\/2022\/09\/a-parasuraman.jpg 285w, https:\/\/jagsom.edu.in\/isdsi2022\/wp-content\/uploads\/2022\/09\/a-parasuraman-239x300.jpg 239w\" sizes=\"(max-width: 285px) 100vw, 285px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0daa4a7\" data-id=\"0daa4a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7ae549 elementor-widget elementor-widget-heading\" data-id=\"b7ae549\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Prof. A. Parasuraman<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01897b7 elementor-widget elementor-widget-text-editor\" data-id=\"01897b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<i>James W. McLamore, Chair Emeritus, University of Miami, USA\n<br><br>\nPro-Chancellor, Vijaybhoomi University, India<\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25a31d2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"25a31d2\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.linkedin.com\/in\/a-parsu-parasuraman-35021924\/\" target=\"_blank\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee0ad59 elementor-widget elementor-widget-text-editor\" data-id=\"ee0ad59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDr. A Parasuraman (&#8220;Parsu&#8221;) is an Emeritus Professor and Holder of the James W. McLamore Chair in Marketing at the School of Business, University of Miami. He is also the Chairperson of AIM Parasuraman Centre for Service Excellence at Jagdish Sheth School of Management.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcb4a8e elementor-widget elementor-widget-text-editor\" data-id=\"bcb4a8e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDr. Parasuraman was selected as one of the &#8220;Ten Most Influential Figures in Quality&#8221; in 1988 by the editorial board of The Quality Review, co-published by the American Quality Foundation and the American Society for Quality Control. He received the Academy of Marketing Science\u2019s \u201cOutstanding Marketing Educator Award\u201d in 2001 and was designated as a \u201cDistinguished Fellow\u201d of the Academy in 2004. He has also been named to the Chartered Institute of Marketing (U.K.)\u2019s \u201cGuru Gallery,\u201d which profiles the 50 leading marketing thinkers worldwide.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3fc67e elementor-widget elementor-widget-text-editor\" data-id=\"a3fc67e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDr. Parasuraman has published over 130 articles in scholarly journals and has served as the editor of the Journal of the Academy of Marketing Science (1997- 2000) and the Journal of Service Research(2005-2009). He has authored several books, consulted with many companies, and conducted several executive seminars on service quality, customer satisfaction and the role of technology in service delivery across the globe.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08395a2 elementor-widget elementor-widget-text-editor\" data-id=\"08395a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Research Interest<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27faa11 elementor-widget elementor-widget-text-editor\" data-id=\"27faa11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tServices marketing; service quality measurement; the role of technology in customer service; marketing research methodology\/model building. business-to-business marketing; and marketing management and strategy\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb25cc elementor-widget elementor-widget-text-editor\" data-id=\"4eb25cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 class=\"mb-0\">Educational Qualifications<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3c208 elementor-widget elementor-widget-text-editor\" data-id=\"2d3c208\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"innerlist\">\n \t<li>D.B.A., Indiana University<\/li>\n \t<li>MBA, Indian Institute of Management, Ahmedabad, India<\/li>\n \t<li>B.Tech., Indian Institute of Technology, Madras, India<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Panel on Being a global scholar Prof. A. Parasuraman James W. McLamore, Chair Emeritus, University of Miami, USA Pro-Chancellor, Vijaybhoomi University, India Dr. A Parasuraman (&#8220;Parsu&#8221;) is an Emeritus Professor and Holder of the James W. McLamore Chair in Marketing at the School of Business, University of Miami. He is also the Chairperson of AIM &#8230; <a title=\"Prof. A. Parasuraman\" class=\"read-more\" href=\"https:\/\/jagsom.edu.in\/isdsi2022\/prof-a-parasuraman\/\" aria-label=\"Read more about Prof. A. Parasuraman\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":6971,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"class_list":["post-10360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scholar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prof. A. Parasuraman -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jagsom.edu.in\/isdsi2022\/prof-a-parasuraman\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prof. A. 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