(Scopus Index)
Sharma and R.R.K. Sharma
Proceedings of the 8th International Conference on Industrial Engineering and Operations Management in Bandung, Indonesia, March, 2018
ISSN: 2169-8767 (U.S. Library of Congress); ISBN: 978-1-5323-5944-6.
Consumer Switching Behavior in E-Services: Organizational and Technological antecedents through relational paradigm
Dr. Anjali Sharma
Assistant Professor
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