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Student Profile

• Service Center Management and CRM Handling, NAGAUR - Solving customer complaints and provided solutions for TCL, SINGER, INTEX, and MI products. Managed CRM systems for TCL and SINGER, improving customer retention and satisfaction. Led a team of technicians and customer service representatives, ensuring high-quality service.
• DESIGN THINKING - Developed a user-friendly app for Sodexo to enhance the dining experience by simplifying menu navigation, providing personalized suggestions, and streamlining payment processes.

• HostIndia Events and Marketing Pvt. Ltd. Event Marketing Associate and Designer - Developed and Executed Event Strategies: Planned and managed events and marketing programs to drive lead generation and client engagement. Sales Analytics and Reporting: Analysed event performance to generate insights for optimizing future marketing and sales strategies.
• Hinduja Group (Sagility Healthcare) Marketing Intern A- Supported Event Organization: Coordinated logistics for events, webinars, and trade shows, enhancing sales and lead generation efforts. Developed Engaging Content: Created content for social media and other channels to drive audience engagement and brand visibility.

Proficiency in business tools (MS EXCEL)
• Developed a dashboard and implemented Openasapp for Sitaara Stationary to resolve inadequate stock recording and frequent out-of-stock
situations, ensuring accurate inventory management and client satisfaction.

• Bhoot Bangla (cafe) Ownership/Manager - Managed comprehensive restaurant operations including inventory, customer relations, staff supervision, and supplier management. Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction and retention.
• Nexinfosoft, Gurgaon Business Development Executive - Contributed to sales growth by generating ₹7.32 lakhs in revenue over 3 months. Earned a 10% commission on generated sales.

• Odisha Mining Corporation ltd HR intern - Played a key role in maintaining accurate employee records, updating databases, and ensuring compliance with HR policies and procedures. Assisted in the preparation of HR documents, including offer letters and employment contracts.
• Careers 360 Marketing Intern A - Identified and engaged potential users to write reviews on Careers360’s platform, increasing participation. Assisted in optimizing review campaigns to boost user engagement and platform credibility