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Supply chain risks in Industry 4.0 environment: review and analysis framework

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Advancing Female Corporate Leadership

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Modelling factors of social media usage by B2B salespersons: an emerging market study

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Barriers to Service Recovery in B2B Markets: A TISM Approach

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More than a feeling? Toward a theory of customer delight

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On repositioning customer support services: some food for further thought

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More than a feeling? Toward a theory of customer delight

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On repositioning customer support services: some food for further thought

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It has survived not only five centuries, but also the leap into electronic typesetting

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R&D spending and small cap performance: moderating role of ownership concentration

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