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Prof. Rajesh Kumar

Associate Professor

Marketing

B2B Marketing, IT Sales & Marketing, Retail Marketing, E-Commerce, Digital Marketing

rajesh.kumar@jagsom.edu.in

Rajesh Kumar is an Associate Professor of Marketing at the Jagdish Sheth School of Management in Bangalore. With a keen research interest in Services Marketing, Business-to-Business (B2B) Marketing, and the integration of Technology within Marketing, he brings a blend of academic insight and industry experience to his role. Preceding JAGSoM, Prof Kumar’s professional journey spans nearly two decades in the technology sector, where he primarily focused on sales & marketing functions. This experience informs his research and teaching, enabling him to bring a synthesis of theory and practice to the classroom.

Areas of Interest: Services Marketing, B2B Marketing, Key Account Management, Sales Management, Digital Business.

Prof Kumar serves as the Chair of the PGDM Marketing program.

Educational Qualification
  • Ph.D. (pursuing), Management Studies, IIT Madras
  • EPSCM: Advanced Program on Supply Chain Management, IIM Calcutta
  • Post Graduate Diploma in Patent Law and IP Law, NALSAR, Hyderabad, India
  • PGDBM, IMT, Ghaziabad, India
  • B.E, Mechanical, BIT Sindri, Vinoba Bhave University, India
Publications
  • Baliga, A. J., Goel, A., Fletcher-Chen, C. C. Y., Guda, S., & Kumar, R. (2025). Mental health among B2B salespeople: A morphological analysis. Journal of Business Research, 188(November 2024), 115093. https://doi.org/10.1016/j.jbusres.2024.115093 [ABDC – “A”, ABS – 3]
  • Baliga, A. J., Chawla, V., Sunder M., V., & Kumar, R. (2021). Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services. Journal of Business & Industrial Marketing, 36(8), 1452–1473. https://doi.org/10.1108/JBIM-02-2020-0112 [ABDC -“A”]
  • Kumar, R. (2021, January 21). What influences brand-buying decisions. The Hindu BusinessLine
Positions
  • Chair, PGDM Marketing program [Oct 2024 onwards]
  • Chair, Internships and Placements [Feb 2021- July 2024]