What’s New

Dr. Kamalika Chakraborty, Associate Professor & Chairperson, Innovation & Entrepreneurship, latest article, “Pay-As-You-Wish Business Model and Its Challenges,” co-authored with Dr. Sayan Chowdhury, Assistant Professor, has been published in Forbes India!

The article explores the Pay-As-You-Wish (PAYW) pricing strategy, where customers decide how much they want to pay—an unconventional model that has seen both successes and failures across industries.

Key Insights:

  • How Radiohead’s “In Rainbows” album proved that PAYW can generate significant revenue.
  • Why Panera Cares cafés struggled to sustain despite a strong social mission.
  • How SAME Café successfully integrated customer participation to make PAYW work long-term.
  • A triadic framework to determine when PAYW can be a sustainable business model.
  •  A must-read for anyone in marketing, business strategy, and entrepreneurship.